Presentations and Talks

Self Service on the Internet (P&C Insurance Industry)

• Providence, RI USA
• Expert Panel Discussion at the 2004 and 2005 Annual Phoenix Users Group Conferences
• Topic: How the Internet is being used to provide self-service to both agencies and to policyholders. Learn which self service initiatives have worked and customer reactions.
• http://www.phoenixusersgroup.org

Enterprise Maven

• Austin, TX USA
• Presented with Rod Coffin at US ApacheCon 2006
• Presentation Abstract: http://apachecon.com/2006/US/html/sessions.html#WE6
• Rod Coffin's Site: http://www.rodcoffin.com

Rules with Drools

• Oklahoma City, OK USA
• Presented at the OKC Java Users Group August 2007 lunch and evening meetings
• OKCJUG Presentations: http://okcjug.org/content/view/27/36
• YouTube Part 1: http://www.youtube.com/watch?v=ok0Fv-Esrag
• YouTube Part 2: http://www.youtube.com/watch?v=OAweo_WKDoM